Items purchased through

  • We guarantee all merchandise purchased through
  • If you are not completely satisfied with your purchase, you can return your items within 30 days of receipt for a refund.
  • Please note that we do not trade. It's faster and easier to return the item to us and place a new order at your convenience.
  • The item must be in resalable condition to be eligible for full refund.
  • Wearable items such as foam earbuds are non-refundable.
  • No refunds after 30 days.

To return an item purchased through

Pack the item in the original packaging with all accessories included.
Include the original packing slip or a copy of the receipt and the reason for the return.

Label the package with the following address and send it by courier of your choice.
ATTN: Returns
Via dell'Artigianato, 15
Camisano Vicentino
36043 Vicenza < br> Send your order number and tracking number to